# Privacy Policy

- **URL:** https://janitori.com/pages/privacy-policy

*Last updated: January 22, 2026*

Janitori Inc. (“Janitori,” “we,” “us,” or “our”) operates this website. Janitori Inc. is a subsidiary of **ERE Inc.** This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us online.

This policy is intended to clearly explain how **Personally Identifiable Information (PII)** is handled in accordance with applicable U.S. and Canadian privacy laws.

## 1. Information We Collect

When you visit, register, or place an order on our website, we may collect:
- Name
- Email address
- Mailing and billing address
- Phone number
- Payment and transaction details (processed securely by third-party providers)
- Any other information you voluntarily provide through forms or correspondence

## 2. When We Collect Information

We collect information when you:
- Register on our website
- Place an order
- Subscribe to emails or newsletters
- Fill out a form
- Contact us directly
- Browse or interact with site features

## 3. How We Use Your Information

We may use the information we collect to:
- Process transactions quickly and securely
- Fulfill orders and provide customer support
- Send order confirmations, updates, and service communications
- Send marketing or promotional emails (opt-out anytime)
- Improve website functionality and user experience
- Comply with legal and regulatory obligations

## 4. How We Protect Your Information

We take reasonable and appropriate security measures to protect your data:
- Regular website security scans for vulnerabilities
- Secure networks with restricted access
- Confidential handling by authorized personnel only
- SSL (Secure Socket Layer) encryption for sensitive information
- Payment data processed exclusively through third-party gateway providers

**We do not store or process credit card information on our servers.**

## 5. Cookies & Tracking Technologies

We use cookies and similar technologies to:
- Remember and process shopping cart items
- Understand user preferences
- Analyze website traffic and performance
- Improve overall site functionality

You may disable cookies through your browser settings. Some features may not function properly, but **you will still be able to place orders**.

## 6. Third-Party Disclosure

We **do not sell, trade, or transfer** your Personally Identifiable Information to outside parties.

## 7. Third-Party Links

Our website does **not** include or offer third-party products or services.

## 8. Google Advertising & Analytics

We may use Google services such as:
- Google Analytics
- Google AdSense

Google may use cookies (including the DART cookie) to serve ads based on prior visits to our site or other websites.

Users may opt out via:
- Google Ad Settings
- Network Advertising Initiative Opt-Out Page
- Google Analytics Opt-Out Browser Add-on

We may use demographic and interest reporting to better understand audience behavior.

## 9. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:
- Users may visit our site anonymously
- This Privacy Policy is accessible from our homepage
- Policy updates will be posted on this page

You may update or request changes to your personal information by:
- Emailing us
- Calling us
- Logging into your account

## 10. Do Not Track Signals

We honor **Do Not Track (DNT)** browser signals and do not track users when DNT is enabled.

We do **not** allow third-party behavioral tracking.

## 11. Children’s Information (COPPA)

We do not knowingly collect or market to children under the age of 13.

## 12. Fair Information Practices

In the event of a data breach, we will notify affected users:
- **Via email**
- **Within 7 business days**

We uphold the Individual Redress Principle, providing users enforceable rights regarding misuse of personal data.

## 13. CAN-SPAM Act Compliance

We collect email addresses to:
- Process orders and send order-related updates
- Provide product and service information
- Send marketing communications

We agree to:
- Use accurate sender information
- Clearly identify promotional messages
- Include a physical business address
- Honor unsubscribe requests promptly

To unsubscribe from all emails, contact:
**[info@janitori.com](mailto:info@janitori.com)**

## 14. Contact Information

If you have questions regarding this Privacy Policy, you may contact us at:

**Janitori Inc.**
Parent Company: **ERE Inc.**
Website: [https://www.janitori.com](https://www.janitori.com/)
Email: **[info@janitori.com](mailto:info@janitori.com)**

**ERE Inc. Headquarters**
8605 Champ d’Eau
Montreal, Quebec H1P 3B8
Canada
Phone: 514-326-8852

This Privacy Policy applies solely to information collected through this website.
